For South African shops on Shopify, Wix & WooCommerce
The order comes in on WhatsApp. The invoice shouldn't wait until nine at night.
Merchant Solutions wires your online store, your Yoco payments and your Zoho books into the WhatsApp number your customers already message — so a chat becomes an invoice, a payment link and a clean set of books without you retyping a thing.
Your number stays yours · your phone app keeps working · no per-message markup
The bit nobody quotes you for
Selling on WhatsApp is the easy part.
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17:40
An order lands in the chat. You screenshot it so you don't lose it in the next forty messages.
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21:15
You're copying names, addresses and line items into Zoho by hand, hoping you got the VAT right.
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Month-end
Yoco says one thing, your books say another, and somewhere there's an order that was paid and never sent.
None of that is a WhatsApp problem or a Zoho problem. It's the gap between them — and that gap is the whole of what we build.
How it works · four steps, in order
We fit it to the shop you're already running.
We map what you have
One call. Your storefront, your Yoco account, how your books are set up today, and where the manual work actually happens. If the fit isn't there, we'll say so on that call.
We connect the accounts
Your Meta business portfolio, your store and your Zoho organisation get linked — under your own logins, in your own accounts. Your number keeps taking messages the whole way through.
We shape the flows around your rules
Which conversations turn into invoices, when a payment link goes out, what gets written back to your books and your stock. Your pricing, your delivery zones, your wording.
You run it from one inbox
A web inbox for whoever's at a desk, the WhatsApp app for whoever isn't. Same conversation, same history, no one locked out.
What it connects
Built around the tools SA merchants actually use.
Storefront
- Shopify
- Wix
- WooCommerce
Payments
- Yoco
- Peach Payments Planned
Books & stock
- Zoho Books
- Zoho Inventory
Messaging
- WhatsApp Business Platform
- Your own Meta account
What doesn't change
You keep the number, the app and the bill.
Your number stays your number
The WhatsApp Business account lives in your Meta portfolio, not ours. Nothing is re-registered through a middleman, and nothing has to be handed over.
The phone app keeps working
Staff reply from the phone exactly like they do now. The web inbox is another seat at the same conversation, not a replacement for it.
Your catalog stays live
Product catalog, quick replies and everything your customers already tap keep working the way they do today.
You pay Meta directly
Conversations run on your own message pool at Meta's rates. No reseller sitting in the middle taking a cut per message.
Next step
Twenty minutes, and you'll know if it fits.
No deck, no discovery process. Message the number below, we'll set a time, and we'll go through your setup together. If the honest answer is that you don't need this yet, that's what you'll hear.
Worth having ready
- Your store's web address, and which platform it runs on.
- Whether you're on Zoho already, or still on spreadsheets.
- Roughly how many orders a week come through WhatsApp.
- Who else needs to answer messages besides you.